Yes, I have tried the eject button, I've also tried multiple harddrives, I'm not really sure about updating, I don't have one of those nero programmers, not sure if I should spend my money on one. Also I tried the menu u gave me and the exact same thing occurred, "unable to read the disk" at this point I'm thinking it's the actual sundriver. Might just order a new one and give it a try, if it fails like this one, I may order that programmer. What do you think?